More on the causes of Red Ring of Death

May 6, 2007 · Print This Article

After my Xbox 360 died earlier this week, I finally called Tech support. As suspected, there is nothing I can do about the issue, and Microsoft will be shipping me a box in which to ship them the console for repair (and for free, as my console is under warranty). The tech support line was a bit hard to hear, and one has to navigate through an automatic tech support drone (although not a bad one) to get to a real person, but I suppose that’s good as it filters out the people who forgot to plug their system in.

I’ve been trying to discern what might have happened to cause this error. I’ve found a nifty little guide which allows you to get some more in-depth information about the dreaded three blinking red lights. I won’t go through the entire procedure here, but if you have this issue, I encourage you to do so.

The particular error code I get is 0102. This code is an unknown error, an error not handled by any other of the escape conditions. Essentially my Xbox 360 has no idea what’s wrong with itself. The guide suggests that it can occur if components have lost contact with the main-board, due to a cold solder or a short, or possibly a broken contact.

As I have not physically relocated my Xbox 360 since this occurred, the only conceivable explanation is that my console has been overheating, and the heat has caused warping significant enough to damage the component connections on the system board. As my system IS under warranty, I’m not willing to open it up and poke around, nor try to repair it using heat reflow or other techniques.

My system was purchased in the summer of 2006, not exactly among the ‘first batch of 360s’. Additionally, the system is sitting on my wooden desk, upright, and has plenty of space surrounding it. In fact, there is not a single device within three feet of the console which emits heat (and even at that, an LCD monitor doesn’t emit much). If heat was the culprit, this points to a systemic problem with the 360, although Microsoft has denied this. Either the solder work in the pick-and-place machines used in fabrication are flawed somewhere (a problem which would be relatively trivial to diagnose and fix given large quantities of 360s suffering the same problems), or there is simply too much heat and not enough airflow within the 360 chassis. If this is the case, it will continue to be a major problem unless the physical case is redesigned (fat chance) or the system uses a lower-voltage chipset which will reduce the amount of heat being generated (would require another model of 360 to emerge). As both of these solutions seem to be unlikely to be implemented, my hopes of having my (repaired) 360 last as long as my SNES has are foundering rapidly.

Comments

24 Responses to “More on the causes of Red Ring of Death”

  1. steel2123 on December 30th, 2007 1:43 pm

    yo the same thing happend to me. and i stuck a intercoller and let it run a wile then i tured it off amd turned it back on i think it had a lot to do with over heating thanks to this web site i would have never have thought to cool it down thx.

  2. issibell on January 18th, 2008 6:59 pm

    mine has three rings of death and i have tried vacuming out dust and using the towel trick and i got it to start but now its back to normal again i just hooked up the intercooler and should i just let it sit for a few min while its on or whatt?

  3. Morphix on January 19th, 2008 1:38 am

    Uh, probably you should call Microsoft and exert your warranty….

  4. Untouchable 1 on January 27th, 2008 12:14 am

    Does playing the 360 every day cause the red rings of doom??

  5. Morphix on January 27th, 2008 12:40 am

    No.

    As far as the general public has been able to discern, RROD is due to a problem with cooling that is inherent in the console. If your console has this problem, it will eventually fail regardless. It has nothing to do with the amount you play.

  6. Tim on February 13th, 2008 4:32 pm

    Alright, this is my second time I have the RROD (exactly at this moment, because after it I began searching for explanations on the internet) I used the towel trick the first time and it worked… for 3 days, so vacuming out dust is also a thought?
    I hope… and I realy REALY want microsoft to fix this problem for everyone because they will lose allot of costumers with this.

  7. mike on February 25th, 2008 9:27 pm

    The intercooler makes your powerbrick output more power than is really needed so your xbox overheats. The reason that your xbox uses more power is because it needs to power the three fans in the intercooler. I recently got the ring of death too last friday and i was using an intercooler.

  8. joshua on April 10th, 2008 3:34 pm

    I recently got the RROD and it turns out that the cause is 1/2/3 of the fans loose power and something pops out after shaking it and listening

  9. arjay112345 on April 26th, 2008 12:46 am

    Damn my tv screen goes black when playing skate and the 3 red lights appear I restart the 360 but works fine and days have passed its been 1 week and 3 day since that happended my 360 still works fine.

  10. nelson delgado on April 26th, 2008 7:22 pm

    f**k xbox buy a ps3

  11. Derek B on May 5th, 2008 12:46 am

    What about one ring of death? I got it and the warranty for me is over and there is no extended one for this problem. I need some sort of help so I don’t have to cough up any more money.

  12. Ryno5660 on June 27th, 2008 4:29 pm

    I am thinking of getting an Xbox 360, but I am wary of this particular problem. I don’t want something I pay £200 for to break, naturally. Will liquid cooling help the problem, say wrapped around the console? Or an air fan, possibly a miniature fridge?

  13. Morphix on July 2nd, 2008 8:12 pm

    This problem is largely fixed for new systems, I wouldn’t worry about it. =)

  14. Red-Ring of Death Followup : Ghost Razor on August 9th, 2008 5:22 pm

    [...] previously written about my experiences with the Red Ring of Death. I should like to comment that after calling for [...]

  15. George on September 2nd, 2008 4:32 pm

    Derek B the Ring of Death 1: Is simply a hardware error meaning its something such as a disc, Hard Drive or memory unit/card maybe even the power brick

  16. winston on October 27th, 2008 7:59 am

    I just had the ring of death today. any advice to get rid of it?

  17. Jorge on November 15th, 2008 12:34 am

    i am planing to buy a 360, but after all this people having the same problem, i am starting to feel bad about my desition, what do you recomend? do i buy it or what?

  18. josh on November 19th, 2008 2:14 pm

    yh buy 1 the problems fixed on the new ones

  19. keaton on November 19th, 2008 4:44 pm

    haha i just got the red ring and i was on the phone with xbox for like 3 hrs and they will fix mine for free lol put i have to print the lable and provide the box and it kinda sucks but u gotta do what u gotta do! SO GET CALL OF DUTY WORLD AT WAR!

  20. mine on November 23rd, 2008 4:52 pm

    if you get an intercooler after the rings of death and plug it in, will it work again?

  21. mine on November 23rd, 2008 4:54 pm

    oh yeah, and does anyone know if the NXE have anything to do with the rings? it said something about the NXE messing with the console on Engadget

  22. Morphix on November 25th, 2008 6:22 pm

    There’s no reason why NXE should cause your console to red ring, I would say it’s probably just a coincidence, call support.

  23. Ryan on November 28th, 2008 6:22 pm

    I kno 1/4 of the ring red is hardware/memory unit. but I have the XBL Experience and I was listening to music off my HD, The Carter III actually and I got 2/4 red rings, the left 2. WHat does this consist of? I mean I turned it off and back on and it was fine. But I would like to avoid this in future situations in possible, Thanks in advance.

  24. george on January 3rd, 2009 9:55 pm

    i just got the red rings yesterday and i have the same setup as u, i have my xbox sitting on my desk with nothing nearby that can create heat whatsoever aside from my single lcd comp monitor that i run it on. Its worked perfectly fine since i bought it over a year ago with no problems. Its never overheated even once even when i ran it for two days straight a few months ago nor has it ever frozen up. So i found it rather odd when i came home one day to find it not working

Got something to say?